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There was an issue with my order. What do I need to do?Updated a year ago

In the rare instance of an issue with your order, please verify the quantity and quality of the Goods upon delivery and if any of the Goods are faulty or not in accordance with your order, please notify LittleOak within seven days of receipt.  

Please send photos of Goods received and the packing/picking slip in your email to notify LittleOak of any issue with your order.

We will then be able to organise product replacements and the appropriate solution will be agreed upon with the Careline Team.

We will always do our best to get the problem resolved promptly. 

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