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Order support

Support for your LittleOak orders

What happens if I make a mistake on my order?

Please contact us via the Careline immediately if you have noticed you have made a mistake when ordering. In some cases, if we can intercept the order, within the first hour of it being placed, we may be able to make the necessary changes. If you hav

There was an issue with my order. What do I need to do?

In the rare instance of an issue with your order, please verify the quantity and quality of the Goods upon delivery and if any of the Goods are faulty or not in accordance with your order, please notify LittleOak within seven days of receipt. Please

What if my parcel was damaged in transit?

We are so sorry to hear that you have received a dented tin in your order. Rest assured; we will never send a dented tin to our LittleOak families. However, in rare occurrences, a tin may be dented in transit. Most of the time, dented tins and the fo